Last updated: January 2025
4Drive Dominican Republic operates as a booking platform that connects travelers with local rental companies in the Dominican Republic. We respect your privacy and handle your personal data with care. This policy explains what we collect, why we collect it, and how we use it.
When you submit a booking inquiry through our platform, we collect your name, email address, phone number, pickup and drop-off dates, and any additional requests you provide. We need these details to forward your reservation to our partner rental companies and to communicate with you about your booking. If you contact us via email or phone, we store that correspondence.
Our website uses cookies to improve your browsing experience. Session cookies remember your language preference and form inputs. We also use Google Analytics to track visitor behavior - pages viewed, time spent, referral sources. This helps us understand which content is useful and where users drop off. You can disable cookies in your browser settings, though some features may not work properly.
The booking widget embedded on our site is powered by a third-party reservation system. When you interact with that widget, the provider may collect technical data such as your IP address and browser type under their own privacy terms. We do not control their data practices. Payment processing - when an advance payment is required - is handled by secure payment gateways; we do not store full credit card numbers on our servers.
We use your contact details solely to process your booking request, send you the rental voucher, and provide customer support. We may send you a follow-up email after your rental to ask for feedback. We do not sell or rent your personal information to third parties. Your data is shared only with the specific rental company fulfilling your reservation and with service providers that help us operate the platform (hosting, email delivery).
We implement technical measures to protect your information from unauthorized access, including SSL encryption for data transmission and restricted access to databases. However, no method of transmission over the internet is completely secure. By using our platform, you acknowledge this inherent risk.
You have the right to request a copy of the personal data we hold about you, to ask us to correct inaccuracies, or to delete your information from our records. To exercise these rights, email us at [email protected]. We will respond within a reasonable timeframe.
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our platform after changes take effect constitutes acceptance of the revised policy.
If you have questions about this privacy policy or how we handle your data, reach us at [email protected] or call +1 809 468 2253. Our office is located at Boulevard Turistico del Este, Punta Cana, Dominican Republic.